Privacy Policy

We collect information necessary to operate the Service, comply with regulations, and prevent fraud, including:

• Account data: name, email, phone number, password, and authentication identifiers (Google, Apple).
• KYC data: National Identification Number (NIN), date of birth, and supporting documents (e.g. utility bill, government-issued ID).
• Financial data: wallet balances, deposit and withdrawal history, bank account details, and transaction references.
• Device & usage data: device model, OS version, IP address, app interactions, crash logs, and approximate location.

• To create and manage your account and process spins, deposits, and withdrawals.
• To verify your identity and meet anti-money-laundering and gaming compliance requirements in Nigeria.
• To detect and prevent fraud, abuse, and unauthorised access.
• To send transactional notifications via push, email and SMS (e.g. deposit confirmations, withdrawal status, KYC updates).
• To improve the Service through analytics, crash monitoring and product research.

We do not sell your personal data. We share information only with:

• Licensed payment processors and banks to handle deposits and withdrawals.
• KYC and identity verification partners.
• Cloud hosting, analytics, and crash-monitoring providers under strict confidentiality.
• Regulators, law enforcement, or courts where required by Nigerian law.

We retain account, KYC, and transaction records for as long as your account is active and for the period required by applicable financial and gaming regulations (typically a minimum of 5 years after closure).

We use bank-grade encryption in transit and at rest, atomic transaction handling, and 24/7 fraud monitoring. No system is perfectly secure — please use a strong, unique password and keep your login credentials private.

You may access, correct, or request deletion of your personal data, subject to our regulatory obligations to retain certain financial and KYC records. Contact us at privacy@spinkash.app.

The mobile app and any related web surfaces use cookies and similar technologies to keep you signed in, remember preferences, and measure performance. You can control these in your device or browser settings.

SpinKash is strictly for users aged 18 and over. We do not knowingly collect data from minors. If you believe a minor has registered, contact us immediately.

We may update this Privacy Policy from time to time. Material changes will be communicated in-app or by email. Continued use of the Service after changes take effect constitutes acceptance.

Questions about this policy? Contact privacy@spinkash.app.